The company is responsible for the risk of transport and is required to reimburse the non -professional customer in the event of damage caused during transport.

In the event of a specific request from the Customer concerning the conditions of packaging or transport of the products ordered, duly accepted in writing by the seller, the costs linked there will be subject to additional additional invoicing, on quote previously accepted by writing by The customer.

Any customer is required to check the condition of the products delivered. It has a period of 15 days from delivery to formulate in writing (post or email) any reservations or complaints for non-compliance or apparent defect of delivered products (for example damaged parcel already open ...) , with all the related supporting documents (photos in particular). After this period and failing to have respected these formalities, the products will be deemed to be in accordance with any apparent defect and no complaint can be validly accepted by the company.

The company will reimburse or replace as soon as possible and at its expense, the products delivered whose defects of conformity or the apparent or hidden defects will have been duly proven by the Customer, under the conditions provided for by law and those provided for in these conditions General sales (see article 10 “Guarantee of products purchased on this Site”).